Refund Policy

Refund Eligibility

As we provide digital services related to WhatsApp Cloud API account activation, refunds will not be provided once the account activation process has been initiated. This is because the process involves significant manual effort, including:

• Verification of your business with Meta.
• Approval of message templates.
• Configuration of your WhatsApp business account.

Non-Refundable Situations

We strictly do not offer refunds under the following circumstances:

• Once the account activation process has started, as this includes verification steps with Meta that we facilitate on your behalf.
• If your business account has been activated successfully, as digital goods cannot be returned or reversed.
• If the delay is caused by factors outside of our control, such as Meta's approval timeline.

Partial Refunds & Cancellations

Given the nature of the service, partial refunds are not generally possible. However, if you request cancellation before we begin the activation process, a partial refund may be considered.

Refund Process

If you believe you qualify for a refund under exceptional circumstances, please contact us within 7 days of the issue. All refund requests will be reviewed individually.

No Refund for Approved Templates or Verified Accounts

Once message templates are approved or your business account is verified, it is considered delivered. No refunds will be provided beyond this point.

Important Notice

This refund policy highlights the nature of digital services and why refunds are not possible once the WhatsApp Cloud API activation process begins. We encourage all customers to carefully review our service offerings before making a purchase.